Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution
leadership
How to Celebrate National Administrative Professionals Day
National Administrative Professionals Day, coming up on April 30, is an occasion to recognize and celebrate the hardworking administrative professionals who keep your office running smoothly. As an office manager, this day is an opportunity to show your appreciation for the critical role your administrative staff plays in the success of the organization. Here’s why … [Read more...] about How to Celebrate National Administrative Professionals Day
Using Performance Improvement Plans (PIPs) Effectively with Staff
One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s a tool for clarity, accountability, … [Read more...] about Using Performance Improvement Plans (PIPs) Effectively with Staff
Teamwork Makes the Dream Work: Fostering Collaboration in Your Office
Encouraging collaboration within your team can lead to increased creativity, improved problem-solving, and enhanced productivity. When team members work together effectively, they leverage each other’s strengths and contribute to a more dynamic and efficient work environment. As an office manager, fostering a culture of collaboration is crucial for maximizing your team’s … [Read more...] about Teamwork Makes the Dream Work: Fostering Collaboration in Your Office
Your Role as a Supportive Manager During Times of Change
Managing change isn’t just about implementing new processes; it’s also about supporting your team through the transitions that come with these changes. As an office manager, your role is to be a steady anchor in times of uncertainty, providing the guidance and reassurance your team needs to adapt and thrive. So, how can you effectively support your team during … [Read more...] about Your Role as a Supportive Manager During Times of Change
How to Lead with Confidence and Compassion
Finding the sweet spot between authority and approachability can be a game-changer. Your team needs to respect your decisions and follow your lead, but they also need to feel comfortable coming to you with their concerns and ideas. Striking this balance is key to fostering a productive and harmonious work environment. Here’s how you can achieve this equilibrium as you build … [Read more...] about How to Lead with Confidence and Compassion
Humorbragging: Where Charm Meets Confidence
By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence
How to Keep Your Team Motivated Without Breaking the Budget
Motivating your team doesn’t always require big bonuses or expensive perks. In fact, some of the most powerful motivators are low-cost or even free. As an office manager, you can create an environment that keeps your team engaged, productive, and excited to contribute—without straining your budget. Here’s how to do it: First, recognize that appreciation is one of the … [Read more...] about How to Keep Your Team Motivated Without Breaking the Budget