Top Stories
Why Forced Fun Backfires at Work
Trust falls: the timeless exercise that says “we value psychological safety” by asking you to fall backward and hope Brenda from Accounts Receivable is paying attention. There is a certain type of workplace activity that management believes will boost morale but instead causes large portions of the staff to quietly contemplate faking a dental emergency. Mandatory fun is one of…
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The Work That Happens Because Nobody Else Will Do It
Every organization has work that officially belongs to someone. And every organization has work that belongs to nobody. The second category is where office managers often live. Nobody assigned you to notice that the new scheduling system is confusing people. Nobody asked you to smooth over the disagreement between two departments before it became a major problem. Nobody put "keep…
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BINGO: Every Square Tells a Story
If this bingo card looks familiar, that's because it isn't really a game. It's a snapshot of a typical day in the life of an office manager. Long before lunch, you've probably solved a printer problem, answered a "quick question" that turned into 20 minutes, tracked down information nobody else could find, and quietly prevented three small problems from becoming…
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The Office Weather Report
Some people walk into the office and see desks, computers and people. Office managers walk in and immediately check the forecast. Not the forecast on their phone. The one unfolding all around them. Before anyone says a word, you already know something feels different. The receptionist is unusually quiet. The accounting manager has walked past your office three times before…
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The Cost of Waiting
One of the biggest drains on an office isn't a difficult client, a software crash or an overflowing inbox. It's waiting. Waiting for someone to approve an expense report. Waiting for a signature. Waiting for a vendor to return a call. Waiting for IT to reset a password. Waiting for accounting to answer a question. Waiting for a manager who…
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Finance & Budgets
- Budget Smarter: Five Numbers Every Office Manager Should Know
- Key Financial Reports Every Employer Needs from Their Office Manager
- Budgeting for Success: A Step-by-Step Guide for Office Managers
Hiring & Onboarding
- Hire for the Next Problem, Not the Last One
- How to Get Summer Help Up to Speed—Fast
- Onboarding Like a Pro: Set New Hires Up for Success
Featured Tools & Resources
The Office Manager Summer Stress Test
Summer is supposed to be relaxing. Office managers know better. Vacation schedules overlap. Key staff disappear for a week. Vendors operate with reduced staffing. Projects continue moving. Customers and clients still expect the same level of service. Somehow everything has to keep running. How prepared is your office for the challenges that summer can bring? Rate your office in each…
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