The way you onboard new hires can make or break their experience with your company. A strong onboarding process not only helps new employees feel welcomed and supported, but it also sets them up for success from day one. When done right, it boosts morale, accelerates productivity, and can even reduce turnover. Here’s how to create an onboarding experience that sets your new … [Read more...] about Onboarding Excellence: Setting New Hires Up for Success
Hiring
New Staffer Onboarding Checklist
New Staffer Onboarding Checklist: Pre-Start Preparations A well-structured onboarding process sets the stage for a new hire's success and contributes to their long-term engagement with your team. This checklist is designed to help you cover all the essentials of onboarding a new staff member, ensuring their first days, weeks, and month are productive and welcoming. By … [Read more...] about New Staffer Onboarding Checklist
Build a Knowledge Base for Your Administrative Staff
Imagine your best admin suddenly goes on vacation—or worse, leaves the company. Do others know how to handle the daily reports, book the conference room correctly, or reset the temperamental copier? If the answer is “not really,” it’s time to create a knowledge base. A knowledge base is like a digital playbook. It’s where you store and organize the most important information … [Read more...] about Build a Knowledge Base for Your Administrative Staff
How to Write Job Descriptions That Attract Top Talent
One of your key responsibilities is hiring the right talent to keep your office running smoothly. Crafting effective job descriptions is a crucial step in attracting qualified candidates and ensuring a good fit for your team. A well-written job description not only helps you find the right people but also sets clear expectations from the start. Here are some tips to help you … [Read more...] about How to Write Job Descriptions That Attract Top Talent
How to Use Skills Tests in the Hiring Process
Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to see their skills in action. That’s where skills tests come in. If you’re involved in the hiring process and want a practical way to assess real capabilities, this primer will walk you through how to … [Read more...] about How to Use Skills Tests in the Hiring Process
Ace the Interview Process: Tips for Hiring the Right Fit Every Time
Conducting interviews is a critical responsibility for any office manager. It’s your chance to evaluate potential candidates and determine who will be the best fit for your team. Effective interviews help you make informed hiring decisions, ensuring you bring in individuals who will contribute positively to your office environment. Here are some tips and strategies to help you … [Read more...] about Ace the Interview Process: Tips for Hiring the Right Fit Every Time
Sample Job Descriptions for Streamlined Office Operations
Clearly defined roles and responsibilities are the backbone of a well-organized office. Whether you're hiring for a new position or refining existing roles, having concise job descriptions helps ensure that every team member knows what's expected of them. This clarity fosters better communication, improved efficiency, and a stronger sense of … [Read more...] about Sample Job Descriptions for Streamlined Office Operations
Create Your Own Key Contacts Cheat Sheet
When things go sideways in the office—a printer meltdown, a flooded bathroom, or a sudden software crash—you don’t want to waste time digging through old emails or shared drives to find the right person to call. That’s where your Key Contacts Cheat Sheet comes in. Think of this as your office emergency contact list and your daily go-to. Whether you’re onboarding a new team … [Read more...] about Create Your Own Key Contacts Cheat Sheet
Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
You’re always thinking about how to support your team, boost productivity, and stay competitive in a changing workplace. One way to do all three? Offer AI upskilling as an employee benefit. You’ve probably heard plenty of buzz about artificial intelligence transforming industries—but the practical question is: how can your team keep up? The answer might be simpler than you … [Read more...] about Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
Retaining Top Talent: The Office Manager’s Role in Reducing Turnover
Retaining top talent is one of the most important tasks you’ll face as an office manager. High turnover can be costly—both in terms of time and money—so creating an environment where employees feel valued, supported, and motivated to stay is crucial. As the person responsible for keeping things running smoothly, you play a key role in reducing turnover and ensuring your team … [Read more...] about Retaining Top Talent: The Office Manager’s Role in Reducing Turnover