When one staff member faces a serious personal crisis—a medical emergency, natural disaster, or family tragedy—it often sends ripples through the whole office. Colleagues want to help, but don’t always know how. A leave donation program can offer a practical and compassionate way for staff to support each other during tough times by voluntarily donating their unused paid leave … [Read more...] about How to Implement a Leave Donation Program for Disasters
Team Management
How to Drive Change Without Ruffling Feathers
Change can be exciting, but it can also be met with resistance, especially in an office environment where people are comfortable with the status quo. As an office manager, you may be tasked with implementing new processes, technologies, or policies, but the challenge lies in doing so without disrupting the flow or causing unnecessary stress among your team. Here’s how to drive … [Read more...] about How to Drive Change Without Ruffling Feathers
Your Role as a Supportive Manager During Times of Change
Managing change isn’t just about implementing new processes; it’s also about supporting your team through the transitions that come with these changes. As an office manager, your role is to be a steady anchor in times of uncertainty, providing the guidance and reassurance your team needs to adapt and thrive. So, how can you effectively support your team during … [Read more...] about Your Role as a Supportive Manager During Times of Change
Delegation Done Right: Free Up Your Time and Empower Your Team
Effective delegation is a cornerstone of successful office management. It involves assigning tasks and responsibilities to team members, allowing you to focus on higher-level priorities while empowering your staff and enhancing overall productivity. Here’s a comprehensive guide to delegating responsibilities effectively in your role as an office manager. Understand … [Read more...] about Delegation Done Right: Free Up Your Time and Empower Your Team
How to Delegate Without Micromanaging
If you’ve ever handed off a task only to feel your fingers twitching with the urge to take it back, you’re not alone. Delegation can be tricky, especially when you're used to being in control or when the stakes feel high. But there’s a sweet spot between giving your team freedom and staying in the loop—and that’s where the magic of good supervision happens. Here’s how to … [Read more...] about How to Delegate Without Micromanaging
Sample Job Descriptions for Streamlined Office Operations
Clearly defined roles and responsibilities are the backbone of a well-organized office. Whether you're hiring for a new position or refining existing roles, having concise job descriptions helps ensure that every team member knows what's expected of them. This clarity fosters better communication, improved efficiency, and a stronger sense of … [Read more...] about Sample Job Descriptions for Streamlined Office Operations
Insecure Boss Treats Me Like a Threat
By Lynne Curry Question: I work for a general manager who’s brilliant with code and clueless about people. He bristles at feedback, shuts down suggestions, and appears threatened by the fact that I managed a team with my prior employer. He ices me out in meetings and sidelines me every chance he gets. I like my job, but I’m considering quitting. Why do so many … [Read more...] about Insecure Boss Treats Me Like a Threat
Why “Thank You” Matters More Than You Think
It’s easy to get swept up in the to-do lists, reports, scheduling, and troubleshooting that fill an office manager’s day. You’re juggling a hundred moving pieces, and just getting through the day without a printer jam or a staff meltdown feels like a win. But amid the whirlwind, there’s one small habit that can make a big difference—for morale, for relationships, and even for … [Read more...] about Why “Thank You” Matters More Than You Think
Dealing with Mean Girls and Mood Leeches
By Lynne Curry A coaching client collapsed into the chair across from my desk, her face telegraphing defeat. “I barely survived a lunch break with Paula from Payroll.” “Lexy, what happened?” I asked. “Paula looked at my quinoa bowl and said, ‘So, you’re dieting—Is it working?’ Then she asked, ‘Are you still doing the dating apps? What’s it been, a year?’” A … [Read more...] about Dealing with Mean Girls and Mood Leeches
The Office Culture Blueprint: Create a Team That Thrives
As an office manager, you play a crucial role in shaping and maintaining the culture of your workplace. A positive office culture not only enhances employee satisfaction and productivity but also helps attract and retain top talent. Here’s how you can build and nurture a positive office culture that benefits everyone. Understand Your Current Culture Before you can build a … [Read more...] about The Office Culture Blueprint: Create a Team That Thrives