If you’ve ever handed off a task only to feel your fingers twitching with the urge to take it back, you’re not alone. Delegation can be tricky, especially when you're used to being in control or when the stakes feel high. But there’s a sweet spot between giving your team freedom and staying in the loop—and that’s where the magic of good supervision happens. Here’s how to … [Read more...] about How to Delegate Without Micromanaging
Team Management
Sample Job Descriptions for Streamlined Office Operations
Clearly defined roles and responsibilities are the backbone of a well-organized office. Whether you're hiring for a new position or refining existing roles, having concise job descriptions helps ensure that every team member knows what's expected of them. This clarity fosters better communication, improved efficiency, and a stronger sense of … [Read more...] about Sample Job Descriptions for Streamlined Office Operations
Insecure Boss Treats Me Like a Threat
By Lynne Curry Question: I work for a general manager who’s brilliant with code and clueless about people. He bristles at feedback, shuts down suggestions, and appears threatened by the fact that I managed a team with my prior employer. He ices me out in meetings and sidelines me every chance he gets. I like my job, but I’m considering quitting. Why do so many … [Read more...] about Insecure Boss Treats Me Like a Threat
Why “Thank You” Matters More Than You Think
It’s easy to get swept up in the to-do lists, reports, scheduling, and troubleshooting that fill an office manager’s day. You’re juggling a hundred moving pieces, and just getting through the day without a printer jam or a staff meltdown feels like a win. But amid the whirlwind, there’s one small habit that can make a big difference—for morale, for relationships, and even for … [Read more...] about Why “Thank You” Matters More Than You Think
Dealing with Mean Girls and Mood Leeches
By Lynne Curry A coaching client collapsed into the chair across from my desk, her face telegraphing defeat. “I barely survived a lunch break with Paula from Payroll.” “Lexy, what happened?” I asked. “Paula looked at my quinoa bowl and said, ‘So, you’re dieting—Is it working?’ Then she asked, ‘Are you still doing the dating apps? What’s it been, a year?’” A … [Read more...] about Dealing with Mean Girls and Mood Leeches
The Office Culture Blueprint: Create a Team That Thrives
As an office manager, you play a crucial role in shaping and maintaining the culture of your workplace. A positive office culture not only enhances employee satisfaction and productivity but also helps attract and retain top talent. Here’s how you can build and nurture a positive office culture that benefits everyone. Understand Your Current Culture Before you can build a … [Read more...] about The Office Culture Blueprint: Create a Team That Thrives
Get Buy-In Fast: How to Communicate Change with Confidence
When changes are on the horizon, clear and effective communication is your best tool as an office manager. Whether it's a shift in policy, the introduction of new technology, or a restructuring of roles, how you convey these changes can make all the difference in how they are received and implemented. So, how can you ensure that your communication is clear, effective, and … [Read more...] about Get Buy-In Fast: How to Communicate Change with Confidence
Declutter for Success: A Tidy Office Equals a Productive Office
A clutter-free office isn’t just about aesthetics; it’s essential for productivity, efficiency, and overall well-being in the workplace. As an office manager, maintaining an organized and tidy environment can significantly impact your team’s performance and morale. Here’s how you can effectively keep your office clutter-free and create a more productive workspace. Implement … [Read more...] about Declutter for Success: A Tidy Office Equals a Productive Office
Celebrate Success: Simple Ways to Recognize and Reward Your Team
Recognizing achievements is a powerful way to boost team productivity and morale. When team members feel their efforts are acknowledged and valued, they are more motivated to maintain high performance and contribute positively to the workplace. As an office manager, effectively recognizing achievements can lead to increased engagement, job satisfaction, and a more … [Read more...] about Celebrate Success: Simple Ways to Recognize and Reward Your Team
Top Metrics to Measure and Improve Employee Performance
One of your key responsibilities is to ensure that your team operates at peak performance. But how do you measure something as nuanced as employee performance? The key lies in identifying the right metrics—ones that give you actionable insights without becoming overly burdensome to track. Once you have these metrics in place, you can use them to guide improvements and help your … [Read more...] about Top Metrics to Measure and Improve Employee Performance