By Lynne Curry As employers push forward with their return-to-office (RTO) policies, many unknowingly step into legal minefield. The shift back to in-person work presents a host of challenges—especially for employers balancing productivity with legal obligations. Whether it’s handling accommodation requests, avoiding discrimination claims, or ensuring compliance with … [Read more...] about Navigating Legal Risks in Return-to-Office Mandates
Team Management
How to Handle Staff Scheduling Challenges Without Losing Your Mind
Staff scheduling can feel like a never-ending puzzle—one where the pieces keep shifting, employees swap shifts last minute, and unexpected absences throw everything off balance. No matter what industry you’re in, managing schedules effectively is crucial to keeping operations running smoothly and maintaining team morale. If you’re tired of constant scheduling headaches, here’s … [Read more...] about How to Handle Staff Scheduling Challenges Without Losing Your Mind
How to Celebrate National Administrative Professionals Day
National Administrative Professionals Day, coming up on April 30, is an occasion to recognize and celebrate the hardworking administrative professionals who keep your office running smoothly. As an office manager, this day is an opportunity to show your appreciation for the critical role your administrative staff plays in the success of the organization. Here’s why … [Read more...] about How to Celebrate National Administrative Professionals Day
Time to Talk Time Off: Getting Summer Vacations on the Calendar
This is the perfect time to get ahead of the summer scramble by nailing down everyone’s vacation plans. As an office manager, you know that warm weather brings sunshine, sandals—and a flurry of PTO requests that can leave you short-staffed if you’re not careful. The earlier you start organizing summer schedules, the smoother the season will be for everyone. Here’s how to … [Read more...] about Time to Talk Time Off: Getting Summer Vacations on the Calendar
How to Handle Chronically Late Staffers Without Losing Your Cool
You’ve probably dealt with it more than once: that one employee who always seems to stroll in 10, 15, or even 30 minutes late. Not just once in a while—but regularly. It throws off team dynamics, irritates coworkers, and sends the message that punctuality is optional. The trick is handling it without creating unnecessary drama—or letting it slide until it becomes a major … [Read more...] about How to Handle Chronically Late Staffers Without Losing Your Cool
Using Performance Improvement Plans (PIPs) Effectively with Staff
One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s a tool for clarity, accountability, … [Read more...] about Using Performance Improvement Plans (PIPs) Effectively with Staff
Turning Around Underperformance: Strategies for Tough Conversations
You wear many hats, from overseeing daily operations to ensuring the team's productivity. One of the more challenging aspects of your role is handling underperformance. It's a delicate task that requires a balance of empathy, clear communication, and strategic action. Here's a step-by-step guide to help you navigate this complex issue effectively. Recognize the Signs … [Read more...] about Turning Around Underperformance: Strategies for Tough Conversations
Email Like a Pro: Tips for Clear, Professional Communication
You likely send and receive countless emails daily. Effective email communication is crucial for maintaining professionalism, ensuring clarity, and fostering good relationships with your team, clients, and vendors. Mastering email etiquette can significantly improve how your messages are perceived and ensure smooth, efficient communication. Here’s how you can perfect your email … [Read more...] about Email Like a Pro: Tips for Clear, Professional Communication
What’s Your Management Superpower? How to Identify and Harness Your Style
Identifying your management style is a crucial step towards becoming a more effective office manager. Understanding how you naturally lead and interact with your team can help you leverage your strengths, address your weaknesses, and create a more productive work environment. Here’s how you can identify your management style and why it matters. First, take some time to … [Read more...] about What’s Your Management Superpower? How to Identify and Harness Your Style
The Adaptive Manager: Thriving in Every Situation
Your role is a balancing act, juggling multiple responsibilities while ensuring everything runs smoothly. One of the key elements to mastering this role is adaptability. The ability to adjust to different situations as you build your management style will set you apart as an effective and respected leader. Here’s how you can hone this crucial skill. Embrace Flexibility In … [Read more...] about The Adaptive Manager: Thriving in Every Situation