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How to Track Employee Hours: A Guide for Office Managers

Keeping track of employee hours might not be the most glamorous part of your job, but it’s one of the most important. Whether you're managing a bustling office or a small, hybrid team, accurate time tracking keeps payroll on target, ensures compliance, and gives you visibility into how your team spends their time. The good news? There are more options than ever to make this … [Read more...] about How to Track Employee Hours: A Guide for Office Managers

Insecure Boss Treats Me Like a Threat

By Lynne Curry  Question: I work for a general manager who’s brilliant with code and clueless about people. He bristles at feedback, shuts down suggestions, and appears threatened by the fact that I managed a team with my prior employer. He ices me out in meetings and sidelines me every chance he gets. I like my job, but I’m considering quitting. Why do so many … [Read more...] about Insecure Boss Treats Me Like a Threat

Mid-Year Budget Check-In: How to Assess Your 2025 Spending So Far

With the end of June fast approaching, you're already halfway through the 2025 fiscal year—and it’s the perfect time to take a close look at your budget. Whether you're tracking every penny or just trying to stay on target, a mid-year review can help you spot trends, adjust forecasts, and avoid surprises later. Here's how to make your check-in meaningful and manageable. 1. … [Read more...] about Mid-Year Budget Check-In: How to Assess Your 2025 Spending So Far

Tracking ROI on Office Technology: Is Your Investment Paying Off?

In today’s fast-paced work environment, investing in the right technology can be a game-changer for productivity and efficiency. But with so many tools, apps, and software solutions available, it’s easy to overspend—or end up with systems that don’t deliver the results you expected. To make sure your office technology investments are truly paying off, it’s important to track … [Read more...] about Tracking ROI on Office Technology: Is Your Investment Paying Off?

Create Your Own Key Contacts Cheat Sheet

When things go sideways in the office—a printer meltdown, a flooded bathroom, or a sudden software crash—you don’t want to waste time digging through old emails or shared drives to find the right person to call. That’s where your Key Contacts Cheat Sheet comes in. Think of this as your office emergency contact list and your daily go-to. Whether you’re onboarding a new team … [Read more...] about Create Your Own Key Contacts Cheat Sheet

The Art of the Apology: Rebuilding Trust with Customers and Clients After a Mistake

Mistakes are inevitable in any business, but how you handle them can make or break your relationships with customers and clients. A sincere, well-crafted apology has the power to repair trust, salvage loyalty, and even strengthen the bond you share. However, not all apologies are created equal—empty words or poorly executed apologies can make things worse. Here’s how to master … [Read more...] about The Art of the Apology: Rebuilding Trust with Customers and Clients After a Mistake

Build a Knowledge Base for Your Administrative Staff

Imagine your best admin suddenly goes on vacation—or worse, leaves the company. Do others know how to handle the daily reports, book the conference room correctly, or reset the temperamental copier? If the answer is “not really,” it’s time to create a knowledge base. A knowledge base is like a digital playbook. It’s where you store and organize the most important information … [Read more...] about Build a Knowledge Base for Your Administrative Staff

Why “Thank You” Matters More Than You Think

It’s easy to get swept up in the to-do lists, reports, scheduling, and troubleshooting that fill an office manager’s day. You’re juggling a hundred moving pieces, and just getting through the day without a printer jam or a staff meltdown feels like a win. But amid the whirlwind, there’s one small habit that can make a big difference—for morale, for relationships, and even for … [Read more...] about Why “Thank You” Matters More Than You Think

Choosing and Using Project Management Software: A Guide for Office Managers

No matter what industry you’re in, if your team juggles tasks, deadlines, and collaboration, project management software can be a game changer. Whether you're running the front office of a design firm, overseeing operations in a manufacturing company, or managing a busy corporate team, the right project management tool can bring order to the chaos, make you look like a rock … [Read more...] about Choosing and Using Project Management Software: A Guide for Office Managers